Why visitor perception is the ultimate metric for tourism industry

Bra Willy Seyama | eNitiate | HelloPeter | Visitor Perception | Aug 2021-Banner-

I had the privilege of participating on the #Tech4Tourism panel that was part of the TIA360 eThekwini Tourism Investment Symposium last week, where I made a case for the importance of sentiment analytics in the tourism sector.  I shared a view during the panel session that visitor perception – the feeling of satisfaction, or lack thereof – […]